Introduction
Project Deposits
Client Cancellations
Our Cancellations
Rescheduling
Contact Info
Cancellation Policy
We understand that plans can change. This policy explains how cancellations are handled at Forge Content Creations.
Project Deposits
All projects require a 50% deposit (or 100% if under $200).
Deposits are non-refundable once work has begun.
Client Cancellations
If you cancel before work begins, you will receive a full refund.
If work has started, the deposit will be retained and no refund issued.
For monthly retainers, cancellation requires 14 days’ written notice.
Our Cancellations
If we must cancel or cannot complete a project due to unforeseen circumstances, you will receive a full refund of all payments made.
Rescheduling
Project timelines may be adjusted once with no fee if requested at least 7 days in advance.
Contact Info
To cancel or reschedule, email us at [your email] with your project name in the subject line.